OmniTouch: CXM & CCXP Exam Prep Workshop – Universal CXM 
In the Customer Experience Management Training course, you’ll receive 18 hours of facilitated learning delivered via 4 x 4.5-hour live Zoom sessions, teaching you the five core customer experience management skills and strategies based on the Internationally recognised CCXP certification (Certified Customer Experience Professional) ensuring the skills you learn are aligned to globally recognised best-practice techniques.