OmniTouch: CXM & CCXP Exam Prep Workshop – Universal CXM

In the Customer Experience Management Training course, you’ll receive 18 hours of facilitated learning delivered via 4 x 4.5-hour live Zoom sessions, teaching you the five core customer experience management skills and strategies based on the Internationally recognised CCXP certification (Certified Customer Experience Professional) ensuring the skills you learn are aligned to globally recognised best-practice techniques.

BPG: Accredited Customer Experience Professional / Master / Champion / Specialist / Mentor – Universal CXM

Our courses are created and conducted by professionals with real-life experience who work with the world’s biggest and most renowned companies.

Forrester: Mastering Customer Experience – Universal CXM

Create a common foundation and hone the skills needed to excel in the CX success cycle.

Mastering Customer Experience is available as a one-time course experience or as part of Forrester Decisions for Customer Experience.

Qualtrics XM Institute – Universal CXM

This certification covers the essential competencies required to effectively lead an organization’s efforts to measure and improve the core experiences of business at both strategic and tactical levels.

Multifarious: CCXP Coaching – Universal CXM

Our unique 6-week CCXP coaching program provides an in-depth learning experience that will not only help prepare you for the CCXP Exam but also develop knowledge and skills that are critical to building CX capabilit

CX-Impact: Mastering Customer Experience – Universal CXM

Accélérer votre réussite professionnelle et préparez-vous à l’examen afin de devenir professionnel d’expérience client certifié (CCXP : Certified Customer Experience Professional). *maitriser l’expérience client