Top 32 Questions Every Customer Success Manager Should Ask – Plantt
Congratulations, a new customer signed up for your services. However, this is just the beginning of their journey. You want to make sure they’re happy with your products and services, renew their contracts, and tell their friends about you. To help identify the current state of your customers, we’re providing you with the top 30 questions you need answers to, as well as the right time to ask them.