This certification covers the essential competencies required to effectively lead an organization’s efforts to measure and improve the core experiences of business at both strategic and tactical levels.
Qualtrics XM Institute Read More »
Our unique 6-week CCXP coaching program provides an in-depth learning experience that will not only help prepare you for the CCXP Exam but also develop knowledge and skills that are critical to building CX capabilit
Multifarious: CCXP Coaching Read More »
Accélérer votre réussite professionnelle et préparez-vous à l’examen afin de devenir professionnel d’expérience client certifié (CCXP : Certified Customer Experience Professional). *maitriser l’expérience client
CX-Impact: Mastering Customer Experience Read More »
Trải nghiệm khách hàng là cơ hội để các lãnh đạo, các công ty tạo nên lợi thế cạnh tranh vượt trội trong thời đại số – thời đại của khách hàng. Mục đích của quản trị trải nghiệm khách hàng giúp doanh nghiệp vận hành và sáng tạo dựa trên khách hàng, từ đó tạo ra khách hàng trung thành và giới thiệu, đạt được sự tăng trưởng cao nhưng bền vững.
CEM Partner: CX Master Read More »
A practical introduction to the key concepts, best practices and disciplines of CX mastery. Establish the financial justification of your CX program.
Acceleration Strategy: Experience Management Read More »
The Loyalty Experience… You want to know what NPS is really all about? How to turn it into a successful programme adopted by the business? With the actual real-life experience of running international NPS Programmes, this course contains the tips and hard lessons to make it a success in the unruly business life.
Wilms & Co: Customer Experience Masterclass Read More »
The Customer Experience Masterclass will help you broaden and deepen your knowledge of CX. And not only that: a Masterclass also offers the opportunity to meet some 15 peers to learn from. To become a strong Customer Experience leader, it is important to be challenged. And Nienke likes to do that: she challenges you to see different scenarios, to make connections, to think one step ahead, to think more and more from the perspective of both the customer and the organization.
Nienke Bloem: CX Masterclass Read More »
La série CX500 français couvre les 6 domaines de l’expérience client. Cette série est conçue pour le leadership CX au sein des organisations. Cet ensemble prépare l’apprenant à la certification professionnelle en tant que (CXS)™. Période d’accès de 6 mois.
CX University: La Serie CX 500 Francais Read More »
A proposta deste novo Master é formar profissionais para atuar na área de pesquisa de e inteligência de mercado, profissionais aptos a entender melhor as mudanças e tendências no comportamento dos mercados e dos consumidores e a formular estratégias com base em dados e insisght de valor, acompanhando e antevendo novas tendências de compra e consumo e formular ações segundo a filosofia do customer centricity
Master em Pesquisa de Mercado e Consumer Insights Read More »
Tudo o que você sempre quis saber sobre métricas e indicadores da Experiência do Cliente e ninguém nunca te ensinou! Inscreva-se no curso e ganhe o livro best-seller autografado “Gestão do Relacionamento e Customer Experience”.
Curso de indicadores e métricas de CX e CS Read More »
