Marketing Myopia – Theodore Levitt
Marketing Myopia – Theodore Levitt 
Sustained growth depends on how broadly you define your business—and how carefully you gauge your customers needs.
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Entendendo o Cliente
Indi Young
Indi Young – Solve the right problem
Want to expand your product offerings, enter new markets, or just figure out why a product is not performing?
Forrester Consulting
Forrester – Implement modern strategies that align and empower teams
Unprecedented technology change. Socioeconomic implications of global megatrends. Ever-evolving customers. These dynamics are forcing business and technology leaders to adapt quickly and become customer-obsessed.
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Nielsen
Nielsen – Concede aos clientes uma vasta escolha para medir seu público 
Nosso portifólio oferece uma estrutura dinâmica que concede aos clientes uma vasta escolha para descobrir, planejar, ativar e medir seu público e campanhas publicitárias através do complexo cenário da mídia
Bain & Company
Bain & Company – Atendem muitas das maiores e mais influentes empresas do mundo
Diversificados e empreendedores, nossos times tem como principal meta produzir impacto duradouro tanto nas empresas e entidades que atendemos como na sociedade de modo geral.
CX Certification – Forrester
CX Certification – Forrester
CX Certification builds the CX proficiency to drive business growth and gives teams the confidence to execute their CX vision, with professional recognition for their unique expertise.
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Customer Experience Specialist (CXS)
Customer Experience Specialist (CXS) – CX University
Learners were awarded the CXSTM or PXSTM certificates to elevate their professional standing, the standards of excellence in their organization, and bring fullness to the CX and PX disciplines.
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CCXP
The Certified Customer Experience Professional (CCXP) – CXPA
The Certified Customer Experience Professional (CCXP) program provides professional recognition of individuals with high levels of knowledge of the customer experience discipline.
