Nosso portifólio oferece uma estrutura dinâmica que concede aos clientes uma vasta escolha para descobrir, planejar, ativar e medir seu público e campanhas publicitárias através do complexo cenário da mídia
Diversificados e empreendedores, nossos times tem como principal meta produzir impacto duradouro tanto nas empresas e entidades que atendemos como na sociedade de modo geral.
CX Certification builds the CX proficiency to drive business growth and gives teams the confidence to execute their CX vision, with professional recognition for their unique expertise.
CX Certification – Forrester Read More »
Learners were awarded the CXSTM or PXSTM certificates to elevate their professional standing, the standards of excellence in their organization, and bring fullness to the CX and PX disciplines.
Customer Experience Specialist (CXS) Read More »
The Certified Customer Experience Professional (CCXP) program provides professional recognition of individuals with high levels of knowledge of the customer experience discipline.
Learn About Strategy, Innovation & More. Case Studies. People Management. Tools & Templates. Leadership & Management. Strategy & Execution.
Harvard Business Review Read More »
We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today’s unprecedented change in order to succeed.
Somos uma comunidade de pessoas apaixonadas pelo cliente. O Amigos dos CX é um grupo do Telegram, nosso propósito é reunir profissionais para discutir e trocar experiências sobre o mercado de Customer Experience e tudo que estiver ligado a felicidade e sucesso do cliente.
CXPA believes that CX training is best conducted by qualified providers delivering content grounded in the six competencies of CXPA’s Customer Experience framework. This framework was developed through an extensive, psychometrically valid job task analysis study that researched community consensus on the job task scope of the CX professional.
It’s comprehensive, yet easy to read covering best practices, fundamentals, and mastery of Customer Experience. Apply what you know with lesson activities and playbooks.
